Technologies and diagnostics


Offered “à la carte” at a preferential rate

What is it?

Identifix offers many diagnostic assistance services

  • Direct-Hit
    • A database for vehicle symptoms, available online
    • Access to repair tests and fixes generated from over 3.2 million hotline calls
    • Service offered in English only
    • Uni-Select negotiated a preferential rate of $172/month
  • Repair Hotline
    • A pay-per-use technical assistance call centre
    • Dedicated to helping technicians in North America to solve the toughest diagnostic challenges

Download the brochure

Who should I contact for technical support with Identifix?

Contact 1-800-745-9649 or email Kenneth Hollister at

 How can I get this service in my shop?

Contact Kenneth Hollister at 1-800-745-9649 ext: 2381 or by email  at

Will Identifix invoice me directly?

Yes. Invoicing is done by Identifix, directly charging your shop by credit card.

Can I view a demo for the services offered by Identifix?

Simply click here: Here