Uniselect Banner programs include a labour warranty as well as a parts warranty.
UniSelect provides a labour warranty to cover the replacement of certain parts in case of defect during a time period specified by the banner program to which the shop is subscribed.
The Warranty Duration for the part does not necessarily correspond to the duration of the labour warranty. For any parts warranty, contact the store where the part was purchases.
1- Commercial vehicle Labour Warranty Coverage
SAX bannered Shops do NOT have commercial warranty Coverage.
For Uni-Pro bannered Shops, a defective part installed on a commercial vehicle would be covered 180 days.
2- Admissibility Date
Le Labour warranty coverage begins at the date of installation and not the date of purchase.
If a shop has just subscribed to a banner program, any part installed after the ‘’Signature Date’’ would be covered by the banner labour warranty.
If a shop upgrades to a Uni-Pro banner program, any part installed after the ‘’Signature Date’’ would be covered. Any part installed PRIOR to this date would be covered under the previous banner time period.
3- Eligible Parts
Only the Specified manufacturer’s parts listed on the latest Quality Assurance Chart are eligible for labour claim reimbursements.
Please note that only the defective part is covered by the warranty. Other parts potentially damaged by the defective part, are not covered by the warranty.
4- Eligible and Ineligible Vehicles
The commercial Labour Warranty for Vehicles covers all standard vehicles weighing 1 ton or less. (light trucks 3500 series or less 350 Ford or less)
Vehicles over 1-ton, modified vehicles, emergency vehicles, competition vehicles, off-road vehicles, aerial lift vehicles or taxis are not covered under the labour warranty program.
Definition of Commercial Vehicle: any vehicle that is not registered to an individual or has a Québec F commercial license plate, or the garage invoices are made out to a company, corporation, business or association is considered a commercial vehicle.
5- Delay allowed to submit labour warranty claim
The shop has 365 days from the date of replacement of the defective part to submit a claim.
6- Hourly rate paid for labour warranties
Quebec and Atlantic Canada $65/hr
Ontario and Western Canada $80/hr
7- What reference documents can be used to determine time claimed?
There are 3 systems which supply time to be claimed:
The time reimbursed cooresponds to the ‘’Remove and Replace’’ time listed for the defective part. Additional work is not covered. For Example: alignments, line perching, diagnostics, filling.
8- What procedure to follow to make a claim?
Go to the Labour Claim procedures page for instructions
9- Who to contact to verify ‘’Status’’ of a claim?
No correspondence will be sent out. The Status can be easily verified directly on the Warranty page.
10- What is the delay for reimbursement?
Expect up to 30 days to receive a labour warranty credit to the member store. As for parts reimbursement, please contact the member store where purchased.
11- What is the procedure for returning a Part?
It is mandatory to return the part to the Regional Distribution Centre or Manufacturer with an authorized labour warranty claim attached which you can print on-line from the labour warranty system.
The Member Store has 30 days to return the part to the Regional Distribution Centre or directly to the Manufacturer. Otherwise the credit issued for the labour warranty may be reversed and charged to the member store.