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What are the current preferred rates?
There are many rates available listed in the Preferential rate form and Desjardins/Moneris rate forms. For Assistance, contact USI ASP Service Center at firstname.lastname@example.org
How can I get the current preferred rates?
You must fill out the Preferential rate form (see document above) and send it back to USI ASP Service Center (email@example.com).
For Moneris, you must complete the Moneris form (see document above) and fax it to the number listed at the bottom of the form.
I have questions about invoicing. Who should I call?
You must contact the service provider directly for all invoicing inquiries. If you do not have the information, contact USI ASP Service Center at firstname.lastname@example.org
I don’t get preferred rates even though I have requested it. Who can help me?
Contact USI ASP Service Center at email@example.com
What are the delays to get preferred rates from the time of the request?
Rate updates follow your financial institution account cycle. Rates should be adjusted on your next account statement.