Marketing solutions

Newmood – On-Hold Messages

Important information: this option is available only for Uni-Pro shop with branding usage


Programmes Fees
Uni-Pro $49,99/month
SAX Not Available

Make the right call! 

We are pleased to offer you professional on-hold phone messages. Providing something for your callers to listen to, such as a few recorded messages while they’re waiting, makes sense AND can benefit your business at the same time. 

Save time with our Turn-Key Solution 

From campaign design to message production, we offer you a seamless experience so that you can relax while we do the heavy lifting. We will provide professional messages, music, advertise your products and services to your telephone system to create the best possible hold messaging for your business. 

Every phone call counts 

It’s important to make good impressions every time your customers call. Whether they are new or existing clients, the customer experience needs to be top-notch, time in and time out. Strong communication is necessary between a company and its clients for long lasting loyalty to occur. 

The Many Benefits to Using an On-Hold Marketing System 

-     They help to market your business 

-     They present your company as professional 

-     They help to provide useful information 


At what price is the service offered? 

On hold messages are offered at $49.99 per month 

I want the service. What do I have to do? What are the steps? 

Simply fill out the call waiting order form and send it to  

A technician will contact you within two weeks to schedule the installation. 

How often are the messages modified? 

We modify the messages five times a year for spring, summer, fall, winter and the holiday season (Christmas). 

See here an example of a script 

What contains an on-hold message? 

An on-hold message lasts about four minutes. There is music in the background and the message can contain five to six subjects related to the banner. When the message is bilingual, there is a French segment followed by an English segment. Messages are played back repeatedly. 

Where should I call for technical support? 

Contact Newmood at 1-800-265-0111 for technical support or email